Case Management Archives - Heather Hayes & Associates https://heatherhayes.com/category/case-management/ Interventions & Treatment Consulting Fri, 07 Aug 2026 15:12:31 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.3 https://heatherhayes.com/wp-content/uploads/2020/05/cropped-HH_logo-32x32.png Case Management Archives - Heather Hayes & Associates https://heatherhayes.com/category/case-management/ 32 32 Presence Is the Intervention: What Gestalt Therapy Still Has to Teach Us About Trauma, Awareness, and the Nervous System https://heatherhayes.com/presence-is-the-intervention/ Fri, 07 Aug 2026 15:30:00 +0000 https://heatherhayes.com/?p=7791 A client sits down and begins to tell you what happened to her. Her voice is even. Her hands are folded. Three minutes in, her breathing shortens, and her shoulders begin their slow climb toward her ears. She does not notice this, but you do.  What you do in the next thirty seconds is, in […]

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]]> Traumatic Invalidation: The Hidden Harm that Deepens Trauma and the Healing Power of Being Seen https://heatherhayes.com/traumatic-invalidation-the-hidden-harm-that-deepens-trauma-and-the-healing-power-of-being-seen/ Fri, 31 Jul 2026 07:00:00 +0000 https://heatherhayes.com/?p=7784 There is a form of harm that is often invisible, frequently minimized, and yet profoundly damaging. It does not always involve physical danger, does not require overt abuse, and happens in conversations, in families, in treatment settings, and in moments when someone reaches out for help and is met with dismissal instead of understanding. This […]

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]]> The Power of Seeing the Whole Person https://heatherhayes.com/the-power-of-seeing-the-whole-person/ Fri, 22 May 2026 07:00:00 +0000 https://heatherhayes.com/?p=7560 Why the Work of Arnold Lazarus Matters More than Ever in Modern Clinical Care The most effective clinical care has never come from viewing human beings through a single lens. People are too complex, too layered, and too deeply shaped by biology, psychology, relationships, trauma, environment, culture, and lived experience to be understood through only […]

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]]> Helping the Healer: Coping with Client Suicide https://heatherhayes.com/helping-the-healer-coping-with-client-suicide/ Wed, 24 Apr 2024 12:30:51 +0000 https://heatherhayes.com/forest-bathing-understanding-the-very-real-psychological-benefits-of-nature-copy/ One of the most challenging things to discuss among mental health and well-being professionals is the death of a client. Death is a painful and complex subject at any time, but the death of a client carries with it a specifically challenging weight for those of us who work in the fields of counseling, psychology, […]

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]]> BPD and the Drama Triangle https://heatherhayes.com/bpd-and-the-drama-triangle/ Sun, 17 Apr 2022 04:05:00 +0000 https://heatherhayes.com/bpd-within-the-family-system-copy/ The Karpman Drama Triangle is a model of social human interaction which maps out a destructive pattern of social behavior. Each point of the triangle defines a cyclical and dysfunctional role: the Persecutor, Rescuer, and Victim. The Drama Triangle is commonly exhibited by sufferers of Borderline Personality Disorder (BPD). BPD is typically characterized by the […]

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]]> BPD within the Family System https://heatherhayes.com/bpd-within-the-family-system/ Sun, 10 Apr 2022 04:39:00 +0000 https://heatherhayes.com/?p=4844 “When you travel to another country, it’s important to know the local customs. When you’re interacting with someone with BPD, it’s crucial to understand that their unconscious assumptions may be very different from yours.” ~ Paul T. Mason, Author of “Stop Walking on Eggshells: Taking Your Life Back When Someone You Care About Has Borderline […]

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]]> Drug and Alcohol Addiction Case Management During COVID-19 https://heatherhayes.com/case-management-during-covid-19/ Sun, 15 Mar 2020 01:10:11 +0000 https://heatherhayes.com/?p=2219 The past few days have seen many changes happen the world over. Undoubtedly individuals, families and loved ones are worrying about what the immediate future holds. For those struggling with mental health issues or substance abuse disorders, uncertain times like these can be extremely difficult. Because of this it is imperative that you continue to […]

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